CANCELLATION/NO REFUND POLICY
Mountain States Driver's Education strives to offer you the highest level of service, the best cars, and quality facilities. We honor our commitments to you and expect our customers/students to do the same. This level of commitment to the community requires us to have a no-refund policy. That means that once you have paid and registered for education/training at Mountain States Driver's Education, there will be absolutely no refunds, regardless of the reason, and no transfer of tuition, and no credit toward other services.
If you cancel the day of your appointment for a behind-the-wheel lesson or a driving test, or do not bring your valid permit and other required documentation, you forfeit the drive time and/or course tuition, and there will be no refund.
If you are more than 10 minutes late for a driving lesson appointment, we will not be able to complete the full 2 hours. This means you may need to purchase additional drive lesson time if you are trying to reach the 6-hour state requirement for BTW.
If you are more than 10 minutes late for a driving test, we do not have time to complete the test and your fee will be forfeited.
We appreciate your support and hope that you use and enjoy the education you paid for and we want you to have for the safety of all of us. I know you will find the time valuable.
Anthony Smith, president